Your Questions, Answered
Frequently Asked Questions
Have questions about our services? We’ve compiled a list of the most frequently asked questions to help you learn more about how we work and what you can expect. Whether you’re curious about our cleaning process, scheduling, or our eco-friendly approach, we’re here to provide the answers you need. If you have additional questions, feel free to contact us directly!
We offer a range of services including home cleaning, end-of-lease cleaning, NDIS cleaning, office cleaning, and commercial cleaning.
Yes, we use eco-friendly and biodegradable cleaning products that are safe for your family, pets, and the environment.
You can book a service by contacting us directly through our website or phone. We’ll schedule a time that works best for you.
Absolutely! We offer services for both homes and businesses, ensuring every space receives the attention it deserves.
The duration depends on the type and size of the space. We’ll provide an estimated time during the booking process based on your needs.
Yes, all our cleaning professionals are trained, experienced, and fully insured for your peace of mind.
Yes, we’re happy to accommodate your preferred cleaning schedule to make it as convenient as possible for you.
No, you do not need to be present. We can arrange access to your space based on your preference and security measures.
We recommend tidying up personal items and valuables before our team arrives. Specific instructions can be discussed during booking.
We ask for at least 24 hours’ notice for cancellations or rescheduling. Please contact us as soon as possible to avoid any cancellation fees.
